Law Offices of Eric A. Shore

Can an Insurer Deny My LTD Claim in Philadelphia?

Yes, they can. And they often do for reasons that have nothing to do with your health.

The insurance company is not your friend. It’s a business designed to collect premiums and limit payouts. You could be a teacher at Central High School or a steelworker in Kensington who faithfully paid into a disability policy for decades. You thought you were protected. You did everything right.

But now you’re too sick or injured to work. And the company that was supposed to help has become your adversary.

How Do Insurance Companies Deny Valid LTD Claims in Philadelphia?

They have a well worn playbook they use on hardworking people across the Delaware Valley. It looks like this:

  • Endless paperwork. Forms that arrive with impossible deadlines while you’re struggling just to get through each day.
  • “Independent” medical exams. They send you to their doctor, a hired gun paid to disagree with your treating physician who actually knows your condition.
  • Surveillance tactics. Private investigators watch your house on Broad Street or in Germantown. They snap photos when you walk to the mailbox, then claim you’re not really disabled.
  • Twisting your medical records. They take your own doctor’s notes from Penn Medicine or Temple Health and twist them to support their denial.

It’s designed to exhaust you. To make you give up and go away.

What Does a Long Term Disability Denial Mean for Philadelphia Workers?

According to recent data from the Pennsylvania Department of Labor, over 180,000 Philadelphians are currently receiving some form of disability benefits (Pennsylvania Department of Labor & Industry, 2024). Yet initial LTD claim denials affect roughly 65% of applicants nationwide, regardless of the strength of their medical evidence.

This means if you’re a nurse who can no longer work after a back injury at Jefferson Hospital, or a construction worker from South Philly whose arthritis makes it impossible to climb scaffolding, you’re likely facing an uphill battle.

Your denial doesn’t mean your claim lacks merit. It means you’re dealing with a system that profits from saying no.

Why Do Insurers Deny LTD Claims So Frequently in Pennsylvania?

  • ERISA protection. Most employer sponsored disability policies fall under federal ERISA law. This gives insurers significant advantages. They can deny your claim knowing the worst consequence is paying what they already owed you.
  • Financial incentives. Every month they delay or deny your claim is money in their pocket. A $3,000 monthly benefit adds up to $36,000 per year they keep by denying you.
  • Limited oversight. Unlike other insurance disputes that go to state court, ERISA claims face federal restrictions that heavily favor the insurance company.

How Can I Fight Back Against an LTD Denial in Philadelphia?

You need to act fast. Your policy has strict deadlines, usually 180 days, for filing an appeal. Miss that deadline, and you could lose your rights forever.

Here’s what you need to build a winning appeal:

  • Strong medical evidence. Get comprehensive records from your treating doctors at Penn Medicine, Temple, Jefferson, or wherever you receive care. One page visit summaries aren’t enough. You need detailed functional capacity assessments.
  • Vocational evidence. Document exactly what your job requires. If you’re a postal worker in West Philly who can no longer lift mail bags, get your job description. Show specifically how your condition prevents you from working.
  • Daily living documentation. Keep a journal. Record your pain levels, medication side effects, and limitations. Note the days you can’t shower, cook, or walk to the corner store on Passyunk Avenue.
  • Witness statements. Get written statements from family, friends, and coworkers who see your struggles firsthand. These carry real weight with judges.

What Happens After I File My LTD Appeal?

The insurance company has another opportunity to review your claim. But remember, this is the same company that denied you initially. They’re reviewing their own decision.

If they deny your appeal (which happens in most cases), you can file a lawsuit in federal court. This is where having an experienced attorney becomes crucial.

In federal court, judges in the Eastern District of Pennsylvania see these cases regularly. They understand insurance company tactics. But you need someone who knows how to present your case effectively.

Should I Hire a Philadelphia LTD Attorney?

Insurance companies have teams of lawyers working to deny your claim. You’re fighting a professional legal team while dealing with a serious health condition.

Recent statistics show that claimants represented by attorneys have a significantly higher success rate in LTD cases. In the Eastern District of Pennsylvania, represented claimants win roughly 40% of their cases, compared to just 15% for those representing themselves (Federal Judicial Center, 2023).

The math is simple. You’ve paid premiums for years. You deserve the benefits you’re entitled to receive.

What Makes Philadelphia LTD Cases Different?

  • Local medical expertise. Philadelphia has world class medical institutions. Penn Medicine, Temple University Hospital, and Jefferson Health provide detailed medical records that carry weight in court.
  • Industrial work history. Philadelphia’s working class roots mean many LTD cases involve physical jobs like construction workers, factory employees, and dock workers. These cases require understanding both the physical demands and the local employment landscape.
  • Federal court experience. The Eastern District of Pennsylvania handles numerous ERISA cases. Local attorneys understand how these judges think and what evidence resonates.

Can I Get Benefits While My LTD Claim Is Pending?

You might qualify for Social Security Disability benefits while fighting your LTD claim. The Social Security office on Spring Garden Street processes thousands of applications annually.

SSDI has different standards than private LTD policies. You might get approved for Social Security while your LTD claim is still being fought.

Many people from Camden, Cherry Hill, and the surrounding areas make the trip to Philadelphia for their disability hearings. The wait times are long, but the monthly benefits can provide crucial income while your LTD case progresses.

How Long Do LTD Cases Take in Philadelphia?

  • Initial claim review: 30 to 90 days (though insurers often request extensions)
  • Appeal process: 45 to 180 days
  • Federal lawsuit: 12 to 24 months from filing to resolution
  • Settlement negotiations: Can happen at any stage

Time is not on your side when you’re unable to work. Bills don’t stop coming. Mortgage payments on your row house in Fishtown don’t pause. Neither does rent on your apartment near Temple University.

The sooner you start building your case, the sooner you can get the benefits you deserve.

What Should I Do Right Now?

Don’t let the insurance company’s denial be the final word on your claim. You’ve paid premiums faithfully, whether you work downtown near City Hall or in the neighborhoods like Kensington, Northern Liberties, or University City.

You trusted that policy to be there when you needed it most. Now it’s time to fight for what’s rightfully yours.

  • Start gathering your medical records today. Contact every doctor, specialist, and hospital where you’ve received treatment. Get complete files, not just visit summaries.
  • Document your daily struggles. Start that journal now. Include details about pain levels, medication effects, and what you can and can’t do each day.
  • Don’t talk to insurance investigators. Anything you say will be used against you. Direct them to your attorney.
  • Act quickly. Those appeal deadlines are real and unforgiving.

You didn’t cause your disability. You shouldn’t have to fight for benefits you’ve already earned. But the system requires you to fight, so let’s make sure you’re fighting to win.

The insurance company has a team working against you. Make sure you have someone fighting for you with the same determination.

Call me at 1-800-CANT-WORK. I’ve been helping Philadelphia workers get their disability benefits for over 20 years. From cases involving SEPTA drivers to nurses at CHOP, from construction workers to office employees downtown. I understand what you’re going through, and I know how to win these fights.

Don’t face this alone. Your family depends on these benefits. You’ve earned them. Let’s get them for you.

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