Law Offices of Eric A. Shore

Can You Sue If the Insurance Company Says You ‘Provoked’ the Dog in Philadelphia? (2025)

Short answer: Yes, you can still have a strong dog-bite case in Philadelphia even if the insurance company says you “provoked” the dog. Pennsylvania uses comparative negligence, which means your percentage of fault may reduce your compensation, but your claim doesn’t automatically die. And in many real-world cases, what insurers call “provocation” is just you being in public.

What does “provocation” really mean in a Philadelphia dog-bite case?

Insurance adjusters throw the word “provocation” around because it saves them money.

You got bitten while delivering a package to someone’s porch?
“You provoked the dog by knocking.”

You were jogging past a Fishtown rowhome when a dog jumped the fence and attacked you?
“You provoked it by running.”

You reached out to pet a dog after the owner said it was friendly?
“You provoked it by invading its space.”

All of that is designed to make you feel like the attack was your fault so you’ll walk away from your claim.

Real provocation is very different. It usually means you intentionally did something to agitate or hurt the dog, like:

Hitting or kicking it

Teasing it on purpose

Cornering it after it clearly tried to get away from you

Walking down a South-Philly block, dropping off food in Center City, or standing on a sidewalk in Northeast Philly while a dog breaks loose? That’s not provocation.

How Pennsylvania’s comparative-negligence system actually works

Pennsylvania uses modified comparative negligence in most personal injury cases, including many dog-bite cases.

In plain English:

If you’re 50% or less at fault, you can still recover money.

Your recovery is reduced by your percentage of fault.

If you’re 51% or more at fault, you may be barred from recovering.

Example:

Your total damages are $100,000
(medical bills, lost wages, scarring, pain, and suffering)

A jury says you were 20% at fault for how things happened

You’d still recover $80,000 (because 20% gets knocked off the top).

This is why insurance companies push the provocation story so hard. If they can convince you or a jury that you were mostly to blame, they pay less or nothing.

You shouldn’t accept their version of the story without a fight.

What is not provocation in the real world?

In real Philadelphia life, these everyday activities are usually not legal provocation:

  • Walking or jogging past a property in Roxborough, Mayfair, West Philly, etc.
    You’re allowed to use sidewalks without getting attacked.
  • Delivering packages, mail, or food to someone’s home.
    You’re lawfully there doing your job.
  • Ringing a doorbell or knocking on a front door.
    That’s normal human behavior.
  • Standing on a public sidewalk when a dog bolts from a yard or slips its collar.
    You didn’t decide to let that dog run loose.
  • Sitting in a park when someone’s unleashed dog runs up to you.
    You don’t have to leave public spaces because someone can’t control their animal.
  • Petting a dog after the owner said it was friendly.
    If anyone should’ve known the dog might bite, it’s the person who lives with it every day.
  • These are everyday actions. Insurance companies try to twist them into provocation because it protects their bottom line.

Philadelphia-specific problems that actually help your case

Dog-bite cases in Philadelphia often turn more on what the owner did wrong than on what you did.

1. Leash and control problems

  • Philadelphia requires dog owners to control and confine their animals. It’s a big deal if the dog was:
  • Off-leash in a public place
  • Running loose out of a yard or rowhome
  • Escaping through a broken fence or an open gate
  • Those facts point toward the owner’s negligence.

2. Prior complaints and aggressive history

We look for:

  • Neighbor complaints about the dog barking, lunging, or snapping
  • Prior calls to animal control
  • Earlier incidents with mail carriers, Amazon drivers, or kids on the block
  • If the owner knew the dog was aggressive and shrugged it off, their responsibility goes up.

3. Property conditions unique to Philly

A lot of Philadelphia neighborhoods share the same risks:

  • Rowhomes with tiny front patios where dogs can get right up to the gate
  • Long chains or tie-outs that reach the sidewalk
  • Storm doors that don’t latch, so dogs burst out when someone knocks
  • Narrow sidewalks with nowhere for you to step away from a lunging dog
  • When an owner knows their setup makes a surprise attack more likely and doesn’t fix it, that’s on them.

“But I reached out to pet the dog – do I still have a case?”

This scenario comes up all the time.

The owner says, “Don’t worry, he’s friendly.”

You cautiously reach out.

The dog suddenly bites your hand, arm, or face.

The insurance company claims you “assumed the risk” or provoked the dog.

Here’s the reality: You reasonably relied on what the owner told you. If anyone should’ve known the dog might bite, it was the person living with that dog every day, not you meeting it for the first time.

We’ve handled dog-bite cases on this exact fact pattern. Living in a city where people constantly interact with neighbors’ pets shouldn’t destroy your claim when a dog owner misjudges their own animal.

What our firm actually does with these “provocation” cases

When you call 1-800-CANT-WORK, we don’t just file paperwork and hope for the best. We build the story of what really happened.

We may:

  • Interview witnesses who saw the attack or the dog’s behavior before it bit you
  • Request animal control records and prior complaint history
  • Collect photos and video from phones, doorbell cameras, and nearby businesses. In 2025, most security systems delete or overwrite footage within 30–72 hours, so we move fast.
  • Document the scene: broken gates, open doors, missing leashes, conditions that made the attack possible
  • Gather medical records and photos showing your wounds, scarring, and psychological symptoms

We do this because “you provoked the dog” is usually a tactic to shift blame away from a careless owner. Our job is to put the focus back where it belongs: on the person who failed to control their animal.

We’ve handled Philadelphia dog-bite cases for decades. We know how local neighborhoods work, which insurers tend to play fair, and which ones fight every inch.

The damage that doesn’t show up in photos

Dog bites aren’t just about stitches and bandages.

Clients tell us:

They’re scared to walk down their own block now.

They cross the street every time they see a dog.

Their kids wake up from nightmares about the attack.

They’re embarrassed by scars on their face, hands, or arms.

These are real injuries. They count.

When an adjuster shrugs and says, “Well, you provoked the dog,” they’re ignoring the fact that you’re the one living with the pain, fear, and scarring.

What to do when the insurance company blames you

If an insurance company is saying you provoked the dog in Philadelphia:

  • Stop arguing with the adjuster.
    They’re trained to use your words against you. Every call and email is building their defense.
  • Get medical care and follow your doctor’s plan.
    Document everything: wounds, infections, scarring, and any anxiety, panic attacks, or nightmares.
  • Take photos and video.
    Of your injuries, torn clothing, and, if possible, the location where it happened.
  • Look for security cameras immediately.
    Ask nearby businesses to save footage. Most systems delete or overwrite within 30–72 hours in 2025.
  • Write down what you remember while it’s fresh.
    Where you were, what the owner said, how the dog behaved, and what happened before and after the bite.
  • Call a Philadelphia dog-bite lawyer.
    Let us deal with the insurance company so you can focus on healing.

FAQ: Dog-bite cases when you’re “partly at fault” in Philadelphia

Can I still recover money if I was partially at fault?

Yes. Under Pennsylvania’s modified comparative-negligence rules, you can often still recover money as long as you’re 50% or less at fault. Your recovery gets reduced by your percentage of fault. If you’re 30% at fault, you can still recover 70% of your damages.

What if I were on the owner’s property when the dog bit me?

Being on someone’s property doesn’t give their dog a free pass to attack you. If you were invited, delivering something, doing work, or otherwise lawfully there, you may still have a strong claim.

Does it matter if the dog has never bitten anyone before?

Prior bites help, but they’re not required. If the owner failed to properly control or confine the dog, that can be enough to prove negligence even without a bite history.

The owner said the dog was friendly, and I tried to pet it. Does that kill my case?

No. If the owner said it was safe, and you reasonably relied on that, the law often holds the owner responsible for not warning you about the real risk.

How soon should I call a lawyer after a dog bite in Philadelphia?

As soon as you can. In 2025, camera footage is often deleted within 30–72 hours, neighbors forget details, and stories change. The sooner a lawyer gets involved, the better your chance to preserve crucial evidence.

Talk to a Philadelphia dog-bite lawyer

If an insurance company is claiming you provoked a dog in Philadelphia, don’t accept that as the final word.

At the Law Offices of Eric A. Shore, we help people who can’t work and people who have been seriously injured. We know how to push back when insurers try to blame you for an attack you didn’t cause.

Call 1-800-CANT-WORK or visit 1800cantwork.com for a free consultation.

You don’t have to fight this alone.

This is general information, not legal advice. For advice about your specific situation, please speak directly with an attorney.

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