Uber Accident in Philadelphia: What You Must Do First
If you’re involved in an Uber accident in Philadelphia, the steps you take in the first minutes and days after the crash can make or break your claim. Insurance companies — including Uber’s $1 million policy — look for reasons to deny coverage. Acting quickly and correctly ensures your rights are protected.
Call 911 & Get Medical Care
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Always call 911 immediately — even if injuries seem minor.
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A police report documents fault, crash details, and witness statements.
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Medical attention creates the first record of your injuries, essential for insurance claims.
Capture Uber Driver Status & Ride Logs
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Screenshot the Uber app ride screen (ride ID, driver name, timestamp).
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The driver’s status (offline, waiting, en route, passenger onboard) determines which insurance coverage applies.
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Save all ride receipts and trip history from your Uber app.
Document the Scene
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Take wide and close-up photos and videos of:
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Vehicle damage
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Roadway and traffic signals
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Weather and lighting conditions
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Collect witness names and contact info — independent witnesses can be critical in liability disputes.
Call a Philadelphia Uber Accident Lawyer
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Uber and its insurers often deny or delay claims, blaming other drivers or pointing to exclusions.
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A lawyer can:
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Preserve digital evidence before it disappears.
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File your demand letter with Uber’s insurer.
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Negotiate aggressively for full compensation.
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File a lawsuit if settlement talks fail.
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Uber Accident Coverage in Philadelphia
What insurance applies if the Uber driver was offline?
Only the driver’s personal auto policy covers the accident. Uber provides no coverage when the app is off.
What if the driver was waiting for a ride request?
Uber provides limited liability coverage ($50k per person / $100k per accident / $25k property damage).
When does Uber’s $1 million policy apply?
When the driver is en route to a passenger or you are onboard as a passenger.
What are the deadlines to file?
In Pennsylvania, most injury claims must be filed within 2 years of the crash. Some insurance policies have shorter notice requirements, so act quickly.
Call to Action
Call 1-800-CANT-WORK — Free Uber Accident Case Review
Our Philadelphia rideshare accident lawyers can guide you step by step. Don’t let Uber’s insurer decide what your case is worth. Get experienced legal help today.
